..based on no information or experience whatsoever, except that he slammed Zoho whilst talking bollocks in a Wired interview.
He accuses them of having "no engineering merit", and simply re-implementing office apps online "with no added merit". The man is talking out of his ass. Zoho's web apps were kicking ass long before Google or Microsoft bought their way into the online office space.
Zoho's retort is intelligent and non-confrontational. Kudos, Zoho. Fuck you Ted "douche bag" Dziuba, whoever the fuck you are.