Monday, June 16, 2008

Word of mouth marketing

Came across a free PDF for The Word of Mouth Manual Volume II via Guy Kawasaki's interview with the author, and it's just brilliant.

"the recommendation of a friend, family member, acquaintance—or even a stranger—is a primary driver of most purchase decisions"

As I read that I remembered going into the beer fridge of a bottle shop on the weekend to pick up a case of James Squire amber ale. I'd tried a six-pack the weekend before and loved it enough to happily invest the $50 in a case this time around.

I was with my son actually, and as we went in there was another father and son about the same age browsing the selection. Maybe he noticed me beeline the amber ale, but for whatever reason he said he'd been thinking about trying it and asked me what it is like, what other beer you might compare it to.

As we left with our purchase I looked back to see him proceeding to the counter with a six pack himself. My guess is that if his tastes are anything like mine he'll be back for a case next weekend too.

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